Wednesday, July 4, 2018

[Quick fix] Remote user cannot login to the computer. The trust relationship between this workstation and the primary domain failed" error when you log in to Windows.


Situation:
User is not in the office but travelling or works from a remote site.
Reason
1. Lost connection between the ‘client/server’ and the Domain controllers. 
2. Scheduled password change occurs while the server or client is unavailable or has been shut down then the passwords stored in the server/client and the domain controllers for the computer account mismatch, and you will end up getting this error when trying to logon to the server. 

Resolution


Easiest FIX:
1. Login to the computer as local administrator.
2. Connect to the network using VPN.
3. Switch user and ask user to login as himself.
Worked!